Your Personality is Your User Interface: Is Yours User-Friendly?
- Ronnie Tan

- 2 days ago
- 3 min read
In the world of technology, a User Interface (UI) is the bridge between the complex code inside a computer and the human trying to use it. When the UI is intuitive, things get done. When it is "buggy," clunky, or confusing, users get frustrated and disengage.
As a leader or professional, you have a UI too.
Your "Source Code" is your core personality—your values, your deep-seated motivations, and your intellect. But your team doesn't interact with your source code; they interact with your UI—your tone, your body language, your pace, and your visible behaviors.
The question is: Is your UI optimized for the people trying to work with you?

1. The Pain Point: The "Glitch" in Connection
Have you ever left a meeting feeling like you were perfectly clear, only to find out later that your team is confused or demoralized? Or perhaps you were trying to be "efficient," but your colleague perceived you as "abrasive"?
This is a UI mismatch.
The pain point here isn't a lack of competence (your "code" is fine). The problem is that your default interface isn't compatible with your user.
The Glitch: You think you are projecting "high standards."
The User Experience: They are receiving "impossible to please."
When your interface isn't user-friendly, you create friction. In a workplace, friction manifests as endless email threads, passive-aggressive silence, high turnover, and good ideas dying because people are too afraid (or too annoyed) to pitch them to you.
2. The Profiling Insight: Decoding Your Default Settings
This is where behaviour profiling (using Thomas tools like DISC, TEIQ, GIA or HPTI) becomes a diagnostic tool rather than just a personality test. Profiling allows you to objectively analyze your "Default Settings."
Most of us operate on one of four common "Interfaces":
The Command Line Interface (Dominant/Driver):
Features: Fast, direct, text-based, no-frills.
Bug: Can feel cold, intimidating, or dismissive to users who value connection.
The Animated Dashboard (Influencing/Expressive):
Features: Colorful, high-energy, visual, loud.
Bug: Can feel chaotic, disorganized, or overwhelming to users who value structure.
The Help Menu (Steady/Amiable):
Features: Supportive, calm, consistent, patient.
Bug: Can feel slow, indecisive, or passive to users who value speed and action.
The Spreadsheet (Conscientious/Analytical):
Features: Data-rich, precise, logical, detail-oriented.
Bug: Can feel rigid, critical, or emotionless to users who value innovation and feeling.
The Insight: None of these interfaces are "wrong." However, if you are a "Command Line" leader trying to influence a "Help Menu" employee, your inputs will result in error messages. You are typing commands; they are waiting for support.
3. The Actionable Shift: The "UI Update"
You cannot change your Source Code (who you fundamentally are), nor should you try to. But you can and should temporarily update your UI to match the user in front of you. This is the essence of high-performance influence.
Here is how to run a "UI Update" in your next interaction:
Step 1: Audit Your Default Before the meeting, ask: What mode am I in? Am I in "Get it done" mode or "Let's explore" mode? Acknowledge your current energy.
Step 2: Scan the User Look at the person you are trying to influence.
Are they fast-paced? (Skip the small talk, focus on results).
Are they slow-paced? (Slow down, ask "how," give them space to process).
Are they people-focused? (Ask about their team, share a story).
Are they task-focused? (Show the data, stick to the agenda).
Step 3: Bridge the Gap Consciously adjust one variable of your behavior.
If you are loud and they are quiet: Lower your volume.
If you are abstract and they are detailed: Bring a spreadsheet.
If you are serious and they are playful: Allow yourself to smile.
The Bottom Line
Self-awareness is realizing that the burden of compatibility lies with the leader. The most effective leaders don't force their team to learn their operating system; they build an interface that anyone can use.




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